Privacy Policy

Last Updated: 9 August 2026

This Privacy Policy (the “Policy”) explains how Click With (“Click With”, “we”, “us” or “our”) collects, uses, discloses and safeguards personal information in connection with our websites (including clickwith.co), our training programs, in-person and online training sessions, virtual meetings, workbooks and templates, community and messaging channels, and other related services (collectively, the “Services”). This Policy is designed to meet the standards required by applicable privacy laws, including Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles, the General Data Protection Regulation (GDPR), the United Kingdom GDPR, the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), Canada’s PIPEDA, and other global privacy regimes. By using the Services, you acknowledge this Policy.

1. Scope and Applicability

This Policy applies to all personal data processed by Click With through our websites, Services, training programs, community and messaging channels, and related activities, regardless of your country of residence.

Enrolled Clients. If you are an enrolled client, we treat the business information you share with us during the Services as confidential, and we use it only to deliver those Services to you.

2. The Information We Collect

The categories of personal data we may collect depend on your interaction with us and your jurisdiction:

• Contact Information. Name, email address, postal address, phone number, business name and business location.
• Application and Enquiry Data. The answers you provide in our application forms and enquiries, which may include your trade or service, your service area, your current marketing activity, your turnover range and what you want help with.
• Account and Usage Data. IP address, browser and device details, approximate geolocation derived from IP address, pages viewed, session duration, on-page interactions, referral data, cookies and platform analytics.
• Payment and Transaction Data. Payment information is processed securely by third-party payment processors. We do not store full payment card information ourselves.
• Recordings. Audio or video recordings of training sessions, onboarding sessions, progress reviews, coaching calls and other interactions, captured with prior notice and only where reasonably required for service delivery, quality, training or compliance.
• Advertising Account and Business Data. Where you are a client, information about your advertising accounts, campaign performance, leads, enquiries and sales figures that you share with us or grant us access to so that we can deliver the Services.
• Content You Create. Scripts, video footage, images, ad copy and other marketing material produced during the Services.
• Other Voluntary Data. Any other information you submit voluntarily, for example testimonials, emails, text messages, forms or support requests.

Children. Our Services are not directed to individuals under 18, and we do not knowingly collect personal information from minors. See Section 10 for additional details.

3. How We Use Your Personal Data

We process personal data only where we have a lawful basis to do so. Purposes include:

• Contractual Necessity. To deliver the Services, process transactions, provide support, and verify your identity.
• Consent. For marketing communications, recordings, use of non-essential cookies, use of your results or testimonials in our marketing, and certain international data transfers where required.
• Legal Obligation. To comply with regulatory, tax and record-keeping requirements and to respond to lawful requests.
• Legitimate Interests. To improve our Services, protect our users, secure our systems, run analytics, and develop new offerings.

Primary uses include assessing enquiries, delivering the training and support you have purchased, processing payments, responding to communications, and delivering marketing in accordance with your preferences. We may record sessions and calls with prior notice and only for legitimate business purposes.

AI-Assisted Tools

We use third-party artificial intelligence tools to help us prepare materials, analyse performance data and improve the Services. Where these tools process information relating to you or your business, the providers act on our behalf and are subject to their own contractual confidentiality and data-processing terms.

We do not sell your information to AI providers and we do not submit your information for the purpose of training publicly available AI models.

Automated Decision-Making. We do not use your personal data to make decisions that produce legal or similarly significant effects without human involvement. Where automated tools support a decision, a person remains responsible for any outcome that affects you.

4. Cookies and Tracking Technologies

We use cookies, pixels, session-recording tools and similar technologies for analytics, marketing, personalisation and site functionality. The categories we may use include:

• Strictly necessary cookies that enable core site functionality such as forms and secure checkout.
• Analytics cookies that help us understand how visitors use the website, including tools that record on-page behaviour such as clicks, scrolling and mouse movement in order to produce session replays and heatmaps.
• Marketing and advertising cookies that support measurement of campaign performance and personalisation, including advertising pixels operated by social media platforms.
• Functional cookies that remember your preferences.

Where legally required, we will obtain consent for non-essential cookies. You may adjust cookie settings in your browser at any time. Disabling certain cookies may affect site functionality.

5. Data Sharing and International Transfers

We may share your personal data with the following categories of recipients:

• Service Providers. Vendors performing services for us, including hosting and infrastructure providers, customer relationship management and marketing platforms, analytics and session-recording providers, email and text messaging providers, advertising platforms, video hosting providers, communication and community platforms, support tools, AI service providers, and payment processors. These vendors operate under contractual confidentiality and data-processing limitations.
• Professional Advisers. Our accountants, bookkeepers, insurers and legal advisers where reasonably required.
• Government and Legal. Government agencies, regulators, courts or other parties where legally required, in response to valid legal process, or to establish, exercise or defend legal rights.
• Corporate Transactions. Counterparties in connection with a merger, acquisition, financing, reorganisation, or sale of all or part of our business or assets, subject to continuing compliance with this Policy.
• With Your Direction. Other parties where you direct us to share or make information public.

Sale or Sharing. We do not sell personal information for monetary consideration. We do not “share” personal information for cross-context behavioural advertising as defined under the CCPA/CPRA.

International Transfers. Click With operates from Australia, and many of the providers we rely on are based overseas, including in the United States. Your personal data may therefore be transferred to, stored in, and processed in jurisdictions with different data-protection standards to your own. Where required, transfers from the EEA, UK or Switzerland rely on Standard Contractual Clauses, the UK International Data Transfer Addendum, or other appropriate safeguards. By using the Services you acknowledge that your information may be handled in this way.

6.1 Data Subject Rights

Australian Residents (Privacy Act 1988 and the Australian Privacy Principles)

Subject to the conditions and exceptions of applicable law, you have the right to:

• Request access to the personal information we hold about you;
• Request correction of personal information that is inaccurate, out of date, incomplete, irrelevant or misleading;
• Opt out of direct marketing communications;
• Ask us how we handle your personal information; and
• Make a complaint about our handling of your personal information, including to the Office of the Australian Information Commissioner.

EEA, UK and Swiss Residents (GDPR / UK GDPR)

Subject to the conditions and exceptions of applicable law, you have the right to:

• Access, correct or delete your personal data;
• Restrict or object to certain processing;
• Withdraw consent where processing is based on consent, without affecting the lawfulness of prior processing;
• Receive your personal data in a structured, commonly used, machine-readable format and request transmission to another controller (data portability);
• Not be subject to a decision based solely on automated processing that produces legal or similarly significant effects; and
• Lodge a complaint with your data protection supervisory authority.

To exercise these rights, please email [email protected]. We may take reasonable steps to verify your identity before responding.

6.2 California Residents (CCPA / CPRA)

Subject to the conditions and exceptions of applicable law, California residents have the right to:

• Know the categories and specific pieces of personal information we collect, the sources, the purposes for collection, and the categories of recipients;
• Request correction of inaccurate personal information;
• Request deletion of personal information, subject to applicable exceptions;
• Opt out of the sale or sharing of personal information (we do not sell or share personal information as those terms are defined under the CCPA/CPRA);
• Limit the use and disclosure of sensitive personal information to the purposes permitted by law; and
• Not face discrimination for exercising any right under the CCPA/CPRA.

California residents may submit up to two free requests for the specific pieces of personal information we have collected in any twelve-month period. To exercise CCPA/CPRA rights, email [email protected]. Identity verification may be required. You may also designate an authorised agent to submit a request on your behalf, in which case we may require proof of authorisation and verification of your own identity.

6.3 Canada (PIPEDA and Provincial Laws)

Canadian residents have rights to access and request correction of their personal information, subject to applicable exceptions. Residents of Quebec have additional rights under Quebec’s Act respecting the protection of personal information in the private sector (Law 25), including rights of access, correction, portability where technically feasible, de-indexing, and the right to be informed about the use of automated decision-making. Our contact details for privacy matters are in Section 12.

6.4 Other Jurisdictions

Residents of New Zealand, Brazil and other jurisdictions may have similar rights of access, correction, portability, complaint and deletion under their local laws. To exercise any such right, please contact us at [email protected].

7. Your Choices

Marketing Communications. You may opt out of marketing emails by clicking “unsubscribe” in any marketing message, by replying STOP to a text message, or by contacting [email protected]. Transactional and service-related communications will continue regardless of marketing preferences.

Cookies. You may adjust browser and platform cookie settings at any time. Where we provide a cookie preference centre, you may change your preferences there.

Recordings. You may withhold or withdraw consent for call or session recordings by telling us before or at the start of the session. Where recording is reasonably required for service delivery, withholding consent may limit the Services available to you.

Use of Your Results. We only identify a client by name, business, image, video or message in our marketing with that client’s permission. You may decline, or withdraw permission previously given, by contacting [email protected].

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, audit, tax or reporting requirements, and to resolve disputes or protect our legal position. The criteria we use to determine retention periods include:

• The duration of our relationship with you and the active provision of Services;
• Whether there is a legal, regulatory or contractual obligation requiring retention, for example tax and audit obligations;
• Whether retention is advisable in light of our legal position, for example while limitation periods or pending or threatened claims remain open; and
• Industry guidelines and the sensitivity of the information.

Recordings are retained for as long as needed for quality control, training, compliance or legal record-keeping, and are then deleted or anonymised.

9. Data Security

We employ technical and organisational safeguards, including encryption in transit, access controls, secure hosting and restricting access to those who need it, to protect personal information. However, no method of digital transmission or storage is completely secure, and use of our Services is at your own risk.

10. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have collected personal information from a minor, we will promptly delete it and terminate any associated account.

11. Changes To This Policy

We may update this Policy from time to time. We will post the updated Policy with a revised “Last Updated” date. If changes materially affect your rights, we will provide notice by email or on this page. Continued use of our Services after the changes become effective is deemed acceptance.

12. Contact Us

Questions, requests or complaints about this Policy or your personal data may be directed to:

Email: [email protected]
Click With, Gold Coast, Queensland, Australia

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au, or with your local data protection supervisory authority.

13. Testimonials and Results Disclaimer

All testimonials, screenshots and results displayed by Click With are genuine but do not represent typical results. Success depends on many factors unique to each business, including your market, your service, your pricing, your advertising budget, your follow-up, and the effort you put in. Click With makes no guarantee of financial gain from using its Services. Testimonials and results are intended to demonstrate what committed clients have achieved, not what every client will achieve.

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